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EXCLUSIVE VIP INVITE
The Freshworks Experience - Dubai
AT THE ARMANI HOTEL BURJ KHALIFA
Theme: Get ready for hypergrowth

About the Event

We warmly invite you to join us as we celebrate a game-changing milestone in our journey and commitment to the Middle East market. Here’s the big reveal – we’re going live on a new cutting-edge AWS data center in Dubai! And that’s not all . Catch our Founder and Executive Chairman, Girish Mathrubootham, live, on stage as he showcases the latest and greatest innovations in Freshworks’ AI-powered customer & employee-service solutions. Be there and witness how Freshworks can increase efficiency and improve engagement for your business. 

Thank you and looking forward to hosting you.

Why attend?

Education

Dive into Freshworks’ latest generative AI capabilities and learn how the new data center stands to benefit your business.

Connection

Forge relationships with CS & IT leaders and gain unparalleled access to Freshworks’ executive team.

Inspiration

Reimagine the possibilities of AI-powered service and support and how it can help you uplevel your business.

Agenda

26th june 2024

10:00 - 10:45 AM

Arrival, Registrations and Networking

10:45 - 10:55 AM

Welcome Remarks by

10:55 - 11:15 AM

Keynote Address by Girish Mathrubootham - Founder & Executive Chairman, Freshworks

State of the Industry: How generative AI is transforming customer service and support 

11:15 - 11:45 AM

Customer Spotlight on Employee Experience: Presented by Chalhoub Group Customer Spotlight on Customer Service: Presented by Landmark Group

11:45 - 12:00 PM

Break

11:45 - 12:00 PM

Panel Discussion :

The new standard: AI-powered experiences driving productivity and efficiency

12:45 - 1:00 PM

Closing remarks

1:00 PM Onwards

Lunch & Networking

who is speaking?

Mustehsan Siddique

Sr Manager-CX

Landmark Group

Habib Afzal

Head of Omni-Channel Operations

Magrabi

Angad Singh

Global Director

Innovation, Aramex

Vishal Bhardwaj

Head of Operations

Commerical Bank of Dubai

Ben Crampton

Technology Portfolio Lead

Commercial Bank of Dubai

Girish Mathrubootham

Founder & Executive Chairman

Freshworks

Phil Leonard

Director Tech Operations

Chalhoub Group

Sandie Overtveld

Sr Vice President & General Manager - APJ & MEA

Freshworks

Who will Attend?

  • CIO and CTO

  • Directors and Heads of IT 

  • Directors and Heads of Digital Transformation

  • CX Directors and Heads